Contact

For customers

If you have a query relating to a booking you have made before you travel, we recommend you contact the fleet directly via their contact details provided on the app or website in your “Journeys” section. Please note that you have to be logged in to see this.

If you have an issue relating to a past journey or other account related issues, please contact Customer service at enquiry@kabbee.com. You can email us at any time of the day or night, 365 days a year. We endeavour to answer all email enquires within 48 hours.

If you believe you have been incorrectly charged for a journey, please email details directly to enquiry@kabbee.com quoting your booking reference number.

For other feedback please contact feedback@kabbee.com. We strive to make our service as good as possible and rely on your feedback and ratings. All feedback is feedback to our fleets and affects the star rating which is shown on the quotes page.

For fleets and drivers

If you have a query related to payments, please contact payments@kabbee.com

For any other issues, including discussing partnering with Kabbee, fleets should contact fleets@kabbee.com.

Drivers with any queries should contact drivers@kabbee.com.

For media contacts and other partners

Marketing contact: marketing@kabbee.com.

Press Office and PR: pr@kabbee.com

Kabbee postal address: Kabbee™ Exchange Limited, PO BOX 67371, London, N8 1DN

For legal and administrative information please refer to the section at the end of Terms and Conditions